FAQs

Thanks to Direct Access laws, you can! This means you can choose what clinic you want to receive treatment from without waiting for your primary care doctor to refer you to them. No referral or prescription is necessary!

Due to the fact that each patient is unique, the initial session normally lasts 1 hour and 15 minutes. Following that, each session could go anywhere from 45 to 60 minutes.

The duration of time will be determined by your specific needs, which will be discussed with you by our therapist. You'll generally see your therapist once or twice a week at first, with greater space between meetings as you progress through treatment.

Dress comfortably in clothes that allow the therapist easy access to your problem areas.

Loose-fitting clothes that are comfortable for gentle exercises, as well as supportive sneakers, are often good choices for treatments.

Here at CN Physiotherapy, we believe in personalized treatment plans for each and every patient. No two patients are the same, so why should treatment plans be? When you visit our clinic, you will undergo physical testing to get to the root cause of your injury or illness.

Your physiotherapist may ask you questions about your medical history or ask you to perform certain movements or exercises so they can witness any issues firsthand. From there, your therapist will devise your personalized treatment plan. This may include modalities such as joint mobilization, manual therapy, or therapeutic exercise.

You should notice a significant improvement in your discomfort and range of motion as you progress through your rehabilitation exercises.

Tracking your pain and mobility levels as you go through your physiotherapy program is the most visible approach to gauge your improvement and progress.

Please give us a call to verify your insurance benefits. We will try to provide you with an estimate of coverage.

To prepare for your first appointment, please do the following:

• Print out the patient forms, fill them out, and bring them with you if you are able. If you cannot do this or do not have access to a printer/computer, please allow for extra time to fill these out upon your arrival.
• Arrive 15 minutes early to complete any remaining paperwork to maximize your time in your evaluation.
• Wear comfortable clothing that allows easy access to your problem areas.
• Bring your insurance information for us to make a copy for your file.
• If you have a prescription (if needed) for physiotherapy from your referring physician, ARNP, or PA, please bring that as well.
• In case of an automobile accident or worker’s compensation claim, bring any case manager or insurance adjuster's contact names, phone numbers, and claim number.

Everyone is different, and so is every pain condition! At CN Physiotherapy, you will have access to a personalized treatment plan created based on your individual needs and goals. Throughout your recovery process, our team will provide constant feedback and allow refinement of your program to ensure it provides optimal results. This may take weeks or months.

We will keep you updated on your progress throughout each session. If you have any questions or concerns about the length of your treatment plan, don’t hesitate to ask your physiotherapist. We are here to help you by providing clarity throughout this process.

Age-related changes in strength, flexibility, and balance increase the risk of falls. At our Ottawa, ON clinic, we will work together with you to investigate your medical history and determine what factors may be contributing to your fall risk.
At CN Physiotherapy, we understand that as we age, our bodies become more susceptible to certain health risks. Our bodies begin to notice the “wear and tear” that has developed throughout the years, causing us to slow down and putting us at risk for health conditions.

Our Ottawa, ON physiotherapy clinic takes pride in providing a positive, encouraging environment with well-trained, friendly staff. We are confident in our ability to assist you in achieving your goals and leading a pain-free life.

You have the right to seek physiotherapy at any facility of your choosing. You will receive the highest quality care while achieving the results you seek at CN Physiotherapy.

You certainly can! Everyone can benefit from physiotherapy. We can discuss your options and help you decide if physiotherapy is the right choice for you by working with you and your doctor. Contact us today to learn more about how PT can help you and make an appointment with one of our dedicated staff members.

Physiotherapy is intended to relieve pain, not cause it. However, there is a chance that your pain levels will fluctuate as you regain mobility. You may experience some temporary soreness as a result of using weakened or recovering muscles. Rest assured that this is a normal reaction to physiotherapy treatment and should not be interpreted as a cause for concern.

Communication with our therapist will help to reduce any discomfort you may feel during your physiotherapy treatments. We want you to be pain-free and back to your normal activities as soon as possible.

It's critical to understand that the overall goal of physiotherapy is to restore pain-free mobility and function while also preventing the injury or pain from recurring.

Our physiotherapists assess your movement patterns, determine the source of your pain, and work with you to manage or eliminate it completely.

Physiotherapists are highly trained medical professionals who specialize in musculoskeletal and neurological conditions. They collaborate with physicians to ensure that your treatment plan is as effective and efficient as possible. Physiotherapy is a medical, hands-on approach to pain relief and function restoration.

While each patient's condition and pain are unique, our physiotherapist will use a variety of gentle hands-on techniques, exercises, and equipment to quickly relieve pain and restore function.

You can be confident that our therapists are well-trained to assess and treat your condition.

Our physiotherapists are state-licensed and have graduated from accredited physiotherapy programs with a master's or a doctorate level degree, depending on the university.

Physiotherapists have received years of university-level education in anatomy, physiology, kinesiology (the study of joint movement), neurology, and many other medical sciences. You're in capable hands!

Because each patient's diagnosis is unique, our therapist will work with you and your referring physician to develop a treatment plan that is right for you. During your first visit, your physiotherapist will determine your treatment plan and the number of visits required. If you have any questions about the duration of your treatment plan, don’t hesitate to reach out to your physiotherapist. Our team is here to support you and answer your questions

Scheduling an appointment at CN Physiotherapy in Ottawa, ON has never been easier or more convenient.

We have morning and evening appointments available to meet the demands of your busy schedule.

Our scheduling is easy, and we offer a convenient location and appointment times for you. Call us today at 613-455-0262 or click here to request an appointment.

Before your second visit, your insurance benefits will be determined, and you will be informed of what, if any, payment is required on that date.

Cash, check, debit card, and a credit card are all accepted. We are also happy to discuss payment plans. It is our policy to collect payment at the time of service

If you don’t have insurance, that’s okay. Our clinic will never turn a patient away for this reason! For patients who do not have insurance, we offer a discounted fee due at the time of service. Please contact our Ottawa, ON clinic and speak to our front desk about costs and setting up payment plans.

The ability to visit a physiotherapist without a prescription or referral is called Direct Access. No prescription for physiotherapy? No problem!

Direct Access allows you to go directly to a physiotherapist without a physician's prescription or referral.

In other words, the government made it acceptable for individuals to go straight to a physiotherapy clinic of their choice and receive the resources and treatment they require.

Tracking your pain and mobility levels as you go through your physiotherapy program is the most visible approach to gauge your improvement and progress. You should notice a significant improvement in your discomfort and range of motion as you progress through your rehabilitation exercises.

Scheduling an appointment at CN Physiotherapy in Ottawa, ON is easier than ever! Our scheduling is easy, and we offer a convenient location and appointment times for you. We have morning and evening appointments available to meet the demands of your busy schedule. Call us today at 613-455-0262 or click here to request an appointment.

Although every patient is different, the initial session usually lasts 1 hour. After that, each session could last 30-60 minutes.

The length of time will be determined by your unique needs, which our therapist will discuss with you. You'll probably see your therapist once or twice a week, with your appointments becoming more spaced out as you proceed through treatment

We understand that dealing with insurance can be complicated; therefore, CN Physiotherapy would gladly assist you in contacting your insurance carrier and assessing your coverage depending on your specific policy.

Insurance will, in most situations, pay a significant amount, if not all, of your treatment costs.

If you don’t have insurance, that’s okay. Our clinic will never turn a patient away for this reason! For patients who do not have insurance, we offer a discounted fee due at the time of service. Please contact our Ottawa, ON clinic and speak to our front desk about costs and setting up payment plans.

If you cannot make it to your appointment due to illness or another emergency, our clinic requests that you call us at least 24 hours before your appointment time to let us know. Any missed appointments that have not been rescheduled at least X hours in advance will result in a non-refundable charge of X dollars. We also ask that if you have been exposed to the COVID-19 virus, please reschedule your appointment with our front desk so that we can maintain a safe, healthy environment for our patients and employees

There are a few things we ask all patients to bring with them on their first visit to our office.

• Please print out the patient forms, fill them out, and bring them with you if you are able. If you cannot do this or do not have access to a printer/computer, please allow for extra time to fill these out upon your arrival or fill in our online forms if you are booking online
• Please arrive 15 minutes early to complete any remaining paperwork so that you can maximize your time in your evaluation.
• Please wear comfortable clothing that allows easy access to your problem areas.
• Insurance information (we will make a copy of your card).
• A prescription (if needed) for physiotherapy from your referring physician, ARNP, or PA.
• In case of an automobile accident or worker’s compensation claim, bring any case manager or insurance adjuster's contact names, phone numbers, and claim number.

Please have your prescription and insurance card available when you call. This will allow us to verify your insurance benefits and provide you with an estimate of coverage.

Our physiotherapists evaluate and treat all types of discomfort and pain. Our team is composed of movement experts who have the knowledge and training to diagnose, evaluate, and treat any musculoskeletal condition that comes their way.

We play a leading role in preventing, reversing, and managing injuries that are old and new. Every program is designed based on your individual needs. We use objective measurements to determine the severity of your injuries and build your program accordingly.

When you arrive for your first appointment at CN Physiotherapy, your physiotherapist will conduct a physical evaluation to determine the severity of your injury or illness. Through a thorough assessment, your therapist will be able to pinpoint precisely what is causing your pain.

Your physiotherapist may work with your physician to diagnose you. This will ensure your diagnosis is accurate and takes your medical history into account.

Thanks to Direct Access laws, yes, you can choose!

In other words, this means you can choose what clinic you want to receive treatment from without having to wait for your primary care doctor to refer you to them. No referral or prescription is necessary for this!

Don’t have a prescription for physiotherapy? No problem!

Thanks to Direct Access laws, the government allows individuals to go straight to a physiotherapy clinic of their choice and receive the resources and treatment they require.

Direct Access allows you to go directly to a physiotherapist without the need for a physician's prescription or referral.

We understand that dealing with insurance can be complicated; therefore, CN Physiotherapy would gladly assist you in contacting your insurance carrier and assessing your coverage depending on your specific policy.

Insurance will, in most situations, pay a significant amount, if not all, of your treatment costs.

Visit our insurance plans page for additional information, and please do not hesitate to contact our (local) physiotherapy office. For your convenience, we provide a variety of payment alternatives

Yes, after you have finished your therapy sessions, our therapist will go over your at-home continuing therapy program with you. We can also arrange to meet you at your gym to work with you on determining what equipment and exercises would be beneficial in your continued recovery.